Human-in-the-loop AI
Where full autonomy works
AI agents can run autonomously for actions where the downside of a mistake is small and recoverable.
- Logging an order with known SKUs at catalogue prices for a customer in good credit.
- Sending an order confirmation.
- Sending a polite, templated reminder for a mildly overdue invoice.
- Generating a PO draft for a supplier, at contracted terms.
Where a human is pulled in
For anything that touches price, credit, or customer trust, the AI proposes and a named human approves. The AI writes the message, the human clicks send. The AI proposes the price override, the commercial lead approves it. The AI flags a credit exception, the finance lead decides.
The threshold is configured for your service and operation. Approvals, rejections, operator edits and downstream outcomes remain attached to the work for later review.
Why this matters for enterprise adoption
The real question buyers ask is not how smart the AI is. It is what happens if the AI gets a high-value invoice wrong. Human-in-the-loop is the answer that lets a CFO or Head of Ops say yes.
Frequently asked questions
What is human-in-the-loop AI?
AI that runs autonomously for low-risk, recoverable actions, and proposes a decision for a named human to review wherever price, credit or customer trust is involved. Decisions and downstream outcomes remain available for review.
Which actions run without human approval?
Low-risk, recoverable order-intake actions such as extracting order lines, matching known products and pricing, checking connected stock and credit signals, and preparing draft outputs for a named human to review.
Who approves AI actions that touch price or credit?
A named human in the Conducta approvals workspace. The AI writes the proposal, such as a price override or a credit exception, and the human approves or declines it. Operator notifications can also be posted to Slack.
Is every AI action logged?
Conducta retains approvals, rejections, operator edits and downstream outcomes with the work for review. The product describes this as a recorded decision history rather than claiming that every intermediate event is an immutable audit record.
See it running on a real wholesale P&L
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